I am training as an IT operations technician and looking for a LIA placement in ServiceDesk and IT support. Based in Åkersberga, north of Stockholm.
Installing and configuring hardware and software, user support and documentation. Used to troubleshooting methodically until the problem is solved.
Network administration, communication networks and network technologies. Administering and monitoring network environments, and maintaining servers.
Ten years of customer-facing work. I explain technology in plain terms and take a task through from start to finish.
Drifttekniker IT at Nordiskt Lärcenter runs to 1100 credits. These are the courses closest to a ServiceDesk or IT operations role.
Computer and communications technology
Communication networks
Network administration
Network technologies
Support and service work