Hi, I am Jessica Gärtner

I am training as an IT operations technician and looking for an APL placement in ServiceDesk and IT support. Based in Åkersberga, north of Stockholm.

IT support
Networking
Service

IT support & troubleshooting

Installing and configuring hardware and software, user support and documentation. Used to troubleshooting methodically until the problem is solved.

Networking & infrastructure

Network administration, communication networks and network technologies. Administering and monitoring network environments, and maintaining servers.

Service & people

Ten years of customer-facing work. I explain technology in plain terms and take a task through from start to finish.

APL – workplace-based learning

I am looking for an APL placement in ServiceDesk and IT support. APL is workplace-based learning that forms part of the programme. These are the practical terms set by the school.

Period
2 November 2026 – 12 March 2027
Christmas break (no APL)
20 December 2026 – 3 January 2027
Scope
At least 330 hours (breaks not included)
Schedule
3 days/week, about 8 h/day (more days possible in agreement with the supervisor)
Three-party meetings
1–2 occasions during the period (about 20–30 min)

Courses in the programme

Drifttekniker IT at Nordiskt Lärcenter runs to 1100 credits, including APL. These are the courses closest to a ServiceDesk or IT operations role.

  • Computer and communications technology

  • Communication networks

  • Network administration

  • Network technologies

  • Support and service work